|
Customer Service
There is so much more to holidays today than just sea and sand, clients’ expectations are higher and you want the very best holiday experience for your guests. Our professional Service & Sales Support team is there to take care of every detail of your clients’ holiday from the initial booking to after-sales services. Our professional representatives will visit your clients in their accommodation if required and are on hand throughout their stay to provide information and support and help your guests get the most out of their holiday experience.
Meet & Assist
First impressions are the most important and all of your guests will be welcomed to Cyprus by our dedicated airport team. We have multi-lingual staff on duty 24-hours a day at both Larnaca and Paphos airports to assist your guests upon arrival and departure; to help them through check-in or escort them to their transport vehicles and of course to leave a lasting impression of the famous Cypriot hospitality.
24-Hour Customer Care
Travellers today value independence; the freedom to explore and create their own holiday experiences, but even the most seasoned traveller sometimes needs a little help from a local expert.
We understand that guests’ needs have changed and that is why we are proud to offer our 24-hour customer care service. Your guests can contact their personal customer care representative for information or assistance 24-hours a day, giving them the independence they desire but with the peace-of-mind that comes with knowing that a local specialist is on hand to assist and advise at any time.
Call Centre
Our excursions island-wide are all managed in a central location from our Call Centre in Paphos. Our professional staff are specially trained to offer information and advice on all of our local activities, excursions and tours and to assist you with bookings.
|
