Today health, safety and customer satisfaction are key and we require all our hotel partners and other third party suppliers to adhere to the strictest European health and safety regulations. All third party suppliers are obliged to invest in liability coverage and our own transport department has been awarded certificates in compliance with the following international standards: ISO 9001 for Quality Management, 18001 for Occupational Health & Safety Management. Our pro-active approach to safety and quality control is an essential principal and we operate regular spot checks on products and services to ensure total compliance. In addition we have created a clear emergency management procedure with a crisis team trained to handle any type of incident.